Connect Program Quality Control Internship - Spring 2025

Application Deadline
Applications will be reviewed on a rolling basis until January 31st, 2025.

Location
Remote-based.

Dates
March - May 2025 (Flexible). The internship is a commitment of 20 hours per week. We expect interns to be able to dedicate 4-5 hours per day, Monday to Friday within this time frame: 10 am to 6 pm GMT.

Overview
As the Connect Program Facilitator Quality Control Intern, you will be an active member of the Connect Program Team working to ensure quality programming and a great experience for facilitators. You will learn about Soliya’s quality control processes, gain professional experience in areas such as substantive facilitation support, and enhance your skills in dialogue & facilitation, cross-cultural competence, professional communication, teamwork, and collaboration.

The 10-week Connect Program alumni internship is remote-based and intended for program alumni. Upon successful completion, interns will receive a stipend sponsored by the Stevens Initiative.

What you bring to the team:

  • Facilitation experience for 2 semesters (Coaching experience is a plus);

  • Familiarity with the Connect Program online curriculum, specifically the Connect Global module;

  • Experience in working with Microsoft Office (Excel/ Google Sheets and Word/ Google Docs specifically);

  • Excellent English writing skills;

  • Ability to work with large sets of data and attention to detail;

  • Working knowledge of graphic design tools such as Canva;

  • Commitment and passion for intercultural exchange, and knowledge of current global issues;

  • Excitement for working among an intercultural team of staff and volunteers;

  • The ability to work under pressure and meet deadlines with ease.

Your impact & contributions:

  • Assist facilitator management and quality control by reviewing session notes and providing regular reports;

  • Facilitate 1-2 Connect Program groups and substitute as needed (a maximum of 1 session per week); 

  • Maintain records through data entry, management, and transfer;

  • Build a collaborative relationship within a cross-departmental team;

  • Support facilitator-tech communication. Plan and liaise with teams as necessary.

To Apply
 Please have your cover letter and resume ready to upload and indicate in your cover letter your unique skills and experiences. Please also describe in your cover letter how you would fit into this specific Soliya internship.

Should you have any questions, please contact us at facilitator@soliya.net.