“Economy, politics, environmental issues, topics related to war and peace, migration and assimilation, racism and freedom of speech are discussed every day through Facebook, Twitter, and other conveyors of information.”
— Enhancing Online Discourse through Virtual Exchange: An International Model
Whenever issues are potentially controversial, two dynamics usually prevail:
We talk with people who agree with us, which does not trigger much learning, or
We confront people who disagree with us and end up escalating disagreement.
Aims of Dialogue Programs
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By gathering individuals from different identity groups, and with the help of multipartial trained facilitators, dialogue aims to increase mutual understanding and build sincere and sustainable relationships.
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Triggering a positive shift, from a confrontational to a more cooperative relationship and to spreading this transformation into their wider societies.
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Breaking down stereotypes and building empathy among participants, thus fostering a new culture of constructive engagement, enabling participants to provide a "firewall" for further escalation.
To respond to this situation, intercultural dialogue programs between people of different national, religious, or political backgrounds are a growing part of the conflict resolution field.
When a confrontation arises, experienced participants can refrain from feeding the general escalation, and may convince others to reverse the cycle.
To reach the scale needed to make a global impact, these programs are turning to the Internet as a space where dialogue across differences can be constructive.
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To explore online discourse through Virtual Exchange in more detail, feel free to read the following article by Rafael Tyszblat in “The Invisible Threads of Public Discourse: Lessons From Other Countries”, ACResolution Magazine - September 2017, pp. 35-38:
Enhancing Online Discourse through Virtual Exchange: An International Model